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Mux Data has changed how views resumed after a long period of time are handled

Jul 27, 2022
UpdateDataSDK

Mux Data is changing the way it tracks video views that are stopped for an extended period of time. Going forward, if a video player stops sending events (for example by explicitly stopping playback or backgrounding an app) and then playback is started again after one hour or more, the playback session will be considered a new view. A new view_id will be generated on the SDK client and the metrics will be aggregated as a different view. If playback continues within one hour of being stopped, it will be considered part of the same view and will be appended to the existing view.

This behavior has changed in the following releases:

  • Web SDKs using mux-embed v4.12.0+
  • AVPlayer v2.13.1+
  • iOS Mux Core v3.14.0+ (if you are using iOS framework instead of the AVPlayer SDK)
  • ExoPlayer v2.9.1+
  • Android Mux Core v7.3.1+ (if you are using the Android framework instead of the ExoPlayer SDK)